1. General Explanation:
Water infiltration on the wall can lead to significant water damage and structural issues. It is essential to act quickly to prevent further damage.
2. How to Diagnose the Problem:
💧 You notice damp spots appearing on the wall.
🪣 Water drips or flows are visible on the wall.
3. Preliminary Steps to Resolve the Problem:
Identify the Source of the Leak 🔍
Try to determine where the water infiltration is coming from.
If water seems to originate from the ceiling, contact your upstairs neighbor to check for a potential leak.
If the leak is coming from your apartment, immediately shut off your water supply to stop further water flow.
Protect Your Belongings 🛡️
Move furniture, electronics, and other valuable items away from the affected area to avoid further damage.
Report the Issue to Wellow 📲
Notify the Wellow team immediately by using the maintenance request button on the Wellow WebApp.
4. Preventive Measures 🛠️
Regularly inspect your apartment for any early signs of water infiltration (e.g., damp spots, discoloration, or unusual moisture).
Inform neighbors promptly if you suspect a leak originating from their apartment to prevent the issue from escalating.