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🤝 How to Apply for a SmartGarant Guarantee?

💡 Step-by-step guidance to submit your SmartGarant application online and quickly obtain your eligibility certificate.

Updated over 12 months ago

1. 📋 Prepare the Required Documents

Before starting, make sure you have the following information on hand:

  • 🏠 Details about your future accommodation (address, rent, etc.)

  • 💰 Your monthly income and bonuses

  • 💰 Your available savings

  • 🫂 The amount of any allowances you receive (if applicable)


2. 💻 Access the SmartGarant Website

Open your browser and visit the page dedicated to Wellow:


3. 📤 Submit Your Application

  1. Click on the “Boost my application” button.

  2. Complete the online form with the requested information.


4. 👀 Review of Your Application

After submitting your application, the SmartGarant team will:

  • 🔍 Review your application.

  • ⏱️ Get back to you within less than 2 hours to confirm approval.


5. ✌️ Approval of Your Application

Once your application is approved:

  1. Create your online account on the SmartGarant platform.

  2. 🧷 Upload your documents and supporting materials through your account.

  3. 📄 Download your eligibility certificate, confirming your guarantee.


6. 📤 Send Your Certificate to Wellow

  1. 📲 Upload the eligibility certificate directly into the reservation questionnaire sent by Wellow (first reservation email).

  2. ✅ Submit the questionnaire once this step is complete.


7. 🔎 Validation of the Provided Information

  1. 📞 Coordination with SmartGarant:
    Wellow and SmartGarant will validate the information related to your rental agreement.

  2. 💳 Finalization with SmartGarant:
    Once the information is validated, you will receive an email from SmartGarant to:

    • Sign the guarantee agreement;

    • Pay the associated fees.


📌 Key Points to Remember

  • Speed: While this process involves several steps, each one takes only a few minutes to complete.

  • Assistance: If you have questions or encounter any issues, you can contact SmartGarant’s customer service or Wellow’s team for assistance.


Completing this application is essential to secure your rental with Wellow. Thank you for your promptness – we look forward to welcoming you!

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