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How to Access Housing Benefits (APL) from CAF?

💡 Assisting you with the necessary steps to apply for APL through the CAF website.

Updated over 5 months ago

The Aide Personnalisée au Logement (APL) is a financial aid provided by CAF to help reduce your housing costs. All Wellow properties—apartments and rooms—are fully eligible for this housing assistance, which can significantly reduce your monthly rental expenses. Follow this step-by-step guide to submit your application online.

Please be aware that APL payment depends on your own personal situation (age, revenue...), you can check your eligibility on their website.


1. 📋 Prepare the Required Documents

Before starting your application, make sure you have the following:

  • 🔢 Your social security number

  • 📄 Your rental agreement (available under "My Documents" on the Wellow App)

  • 💳 Your bank account details (RIB)

  • 💰 Your income for the past 2 years (Tax notice)

  • 🏠 Landlord details:

    • Name: SERENA (Wellow)

    • Address: 178 Rue du Faubourg St-Honoré, 75008 Paris

  • 📄 Your rent certificate (available under "My Documents" on the Wellow App after finalizing all booking requirements)


2. 💻 Access the CAF Website

  1. 🌐 Visit the official website: www.caf.fr

  2. 🔐 Create an account or log in to your personal space.


3. 📤 Submit Your APL Application

  1. Click on "Apply for a Benefit".

  2. Select "Housing Assistance (APL)".

  3. Fill in all the required details:

    • Your personal information,

    • Housing details,

    • Landlord information.

  4. 📎 Upload the necessary documents:

    • Rental agreement,

    • Rent certificate,

    • Bank account details, etc.


4. ✅ Finalize and Submit Your Application

  1. 🔍 Review the information you’ve provided in your application.

  2. 👍 Confirm the submission of your application online.


5. 👀 Track Your Application

Once submitted:

  • 🖥️ Log in to your personal space on caf.fr regularly to track your application progress.

  • 📱 Download the CAF mobile app for quick access and real-time notifications.


6. ❗ Important Points to Remember

  • ⏳ Processing Time: The application may take several weeks to process. Be patient! 😅

  • 📬 Additional Requests: If CAF requires more information, respond promptly to avoid delays.

  • 🔄 Update Your Situation: Notify CAF of any changes (address, income, etc.) directly through your personal space.


🆘 Need Additional Help?

  • Check the FAQ on the CAF website for answers to common questions.

  • Contact CAF via the online form or by phone at 3230 (paid service).


By following this guide, you can submit your APL application stress-free. Good luck with your process!

📊 Estimate Your Potential Benefits

Before applying, you can estimate how much assistance you might receive:

  1. Visit the official CAF website: www.caf.fr

  2. Use their simulation tool to input your personal details and housing information

  3. Remember that the simulation provides an estimate only, and actual amounts will be determined after your application is reviewed.

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