At Wellow, we understand that everyone has their own preferences when it comes to managing payments. Thatās why we offer two options tailored to your needs. Find out more below to choose the one that works best for you.
1. š¤³ Manual Payment Method
How does it work?
Youāll receive an invoice on the 1st of the month, which you must pay manually by the 5th of the month.
Click on the āPay Onlineā link included in the invoice, as shown below.
Youāll be redirected to a payment page where you can enter your banking information:
Once the payment is validated, youāll receive a payment confirmation email. Keep it for your records in case you need it later.
2. š¤³ SEPA Direct Debit Method
Why choose SEPA direct debit?
SEPA direct debit is an automated, secure, and convenient method that offers several advantages:
ā Avoids payment refusals due to card limits.
ā Reduces the risk of forgetting or late payments.
ā You retain control: SEPA direct debits can be disputed if necessary.
Conditions and Setup
SEPA direct debit works only with countries in the SEPA Zone. You can view the list of eligible countries directly in the app under āModify My Payment Methodā.
If you choose this option, weāll set up the direct debit before the start of the following month.
Your account will then be automatically debited on the 1st of each month, with no further action required on your part.
Beware of Additional Fees
Dispute fees (between ā¬3.50 and ā¬7.50) are fees applied by the banks for handling the dispute. It may apply if:
Your account lacks sufficient funds.
Your bank refuses the direct debit for other reasons.
How to avoid these fees?
Ensure your account has sufficient funds.
Check with your bank to confirm SEPA direct debits are allowed.
ā Need Help?
We hope this article has helped you better understand your payment options. If you have additional questions, check out this related article: How to Manage My Rent Payment Options?
With these two options, you can manage your rent in the way that best suits your preferences. Thank you for being part of the Wellow community!